Feature

A missed dose reaches the person who cares

The point of sharing a medication routine is not the tidy history. It is the evening a dose is missed and somebody finds out in time to do something.

A caregiver does not want a feed. They want to be left alone until something needs their attention, and then to be told clearly.

Silence is the feature

CareDuo sends a caregiver almost nothing. Doses taken on time flow into their view of the day without a sound. There is no daily digest, no "great job" message, no streak to maintain.

That restraint is what makes the one notification that does arrive worth reading. An app that pings twelve times a day has spent the attention it needs for the thirteenth.

A notification you would not want to be woken by is a notification that should not exist.

What a missed-dose alert says

Mum missed her evening dose.

That is the shape of it: who, and when. Not what.

This is a deliberate privacy decision. Lock screens are read by whoever happens to be in the room: on a desk in an open-plan office, on a kitchen counter, in a taxi. A medication name is a health disclosure, and it does not belong there. The details are in the app, behind the phone's own lock.

Missed doses are detected on the server, not on a phone

Detecting a missed dose cannot depend on a device being awake, since the phone that would notice is often the phone that has been left on a table all evening.

CareDuo evaluates missed doses on the server, on a short cycle, in the Care Circle's own time zone. Two rules keep it honest:

• It never overwrites a dose somebody confirmed. A confirmation always wins over an automatic judgement.
• It does not announce old doses. After an outage, the sweep resumes with a deliberately short backward window. Nobody benefits from an alarm about six doses from last Tuesday that no one can act on now.

Tapping the alert opens the right place

An alert opens directly on that person's day, so the caregiver sees the whole picture, what was taken, what was skipped and what is still ahead, rather than one decontextualised event. Deciding whether to call needs the surrounding day, not a single line.

Withdrawn access stops alerts

Alerts follow membership of the Care Circle. When a recipient removes a caregiver, that person stops receiving anything immediately, and device tokens are removed at sign-out. Access is a current arrangement, not a permanent grant. See privacy and security.

Common questions